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Game crashing once it loads to 98%


PrincessMcSwirl

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i was playing today and i logged for maybe a hour i launched it again maybe 3 times it loads from server until it gets to 98% freezes then crashes out. ive tried using the refresher then launching still the same problem nd even deleted the game reinstalled it and still the same problem please help!

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Hello Trainers,

 

If you are experiencing a loading issue please take a look at http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=2241and be sure to follow the complete uninstall steps to remove all remaining files.  Then do a clean re-install.

 

Typically, what causes the issue is a corrupted install file that won't load, leading the game client to hang when attempting to load.  A normal uninstall may not remove all files, so seeking and removing all files before doing a clean re-install from the latest installer would be a good start.

 

Additionally, you will want to make sure your PC is virus free.  Some viruses can alter new files, leading to similar results.

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