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[RESOLVED] Everything is gone


Kirbyzzi

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All my cards, packs,coins,deckboxes,sleeves, avatar stuff is gone!

Its  just all empty. I checked my trade history nothing has been traded.

Also the non trade things are gone its empty. I Had a lot of good cards D:

 

How can i get it back?? I spend so much time and money into this game !

 

PLEASE HELP!!!

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Hi Kirbyzzi,

 

Usually we find that such surprises like what you report involve people logging into the wrong account.

 

Double check that you're logging into the correct account.

 

In order for us to investigate further, we would need you to visit http://pokemon.com/supportand enter a Question with the details of what happened.  Then, our Support Team can correspond with you via the Question about your account.  

 

Thanks! 

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Im in the correct account.

Also just checked i can play games. I can still see my decks in vs and play with it. Cant make  new deck because there are no cards.

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SOLVED!

 

My ipad still had everything. So i wanted to reinstall the game on windows. Didnt let me and thats when i remembered..I did a duplicate cleaner yesterday. I could restore the files and everything is back.

 

God that was the worst  mini heart attack ever. I also did send a mail to pokemon support will look into cancelling it.

Excuses  for my quick post. I was just really scared i lost it all.

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