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Cannot Open Locked Booster


Tree530

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Hello,

 

I have two locked booster packs. One is Phantom Forces, one is Primal Clash. I cannot open either of them. When I try to open either of them, I get a message saying "There was an issue while trying to open your pack: Product could not be opened."

 

Thank you!

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I have this same issue, only it's Phantom Forces and Flashfire. I've heard you shouldn't log out as the packs will disappear. Pretty upsetting for me. Does anyone know how to fix this?

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How did you acquire these locked packs?

 

There is currently a bug that makes it appear you received more locked packs than you actually did for your first code redemption.  Logging out doesn't lost those extra packs; it fixes the display error.

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