Jump to content

2.38 Known Issues | August 9, 2016


Recommended Posts

This thread contains a collection of known issues in version 2.38 of the Pokémon TCG Online. These issues have been logged into the bug tracking database and will be resolved by the development team in order of severity.


If you have encountered an issue that does not appear in this thread, please report the it via the Report a Game Bug area of the forums, or the Pokémon Support Portal.


Link to comment
Share on other sites

Known Card Issues
Last Updated: August 24, 2016

  • General: When Energy is attached to the Active Pokémon, a positive status marker may appear on Benched Pokémon with attacks which calculate damage based on Energy attached to them.
  • Audino (BCR #126): Several graphical issues occur when using the Busybody Ability while playing Audino from the hand.
  • Cedric Juniper (LTR #110): The selected Pokémon is only revealed to the opponent if the correct height is chosen.
  • Delcatty (XY #105): Energy cards selected by the Energy Salon attack are presented individually, rather than as a group.
  • Drifloon (STS #46): The prompt text for the Transfer Pain attack is not properly displayed.
  • Drowzee (FFI #35): The wrong animation plays when the Sinister Suggestion attack is used.
  • Eevee (PLB #90): The Signs of Evolution attack generates individual selection windows for each of the 3 Pokémon being selected.
  • Exeggutor (PLF #5): The status effect indicator for the Blockade attack is not removed after its effect ends
  • Exploud (FCO #82): Defending Pokémon is not knocked out at the end of the opponents turn after 'Cacophony' is used.
  • Exp. Share (PRC #128): Pokemon with multiple copies of Exp. Share attached only benefit from its effect once.
  • Genesect (PLB #10): The Grass Energy symbol is missing from the prompt text for the Call for Family attack.
  • Golurk (AOR #35): Ancient Trait Theta Stop does not prevent the Garbotoxin Ability (Garbodor, BKP #57) from affecting Golurk.
  • Ho-Oh-EX (DRX #22, 119): When heads is flipped for the Rebirth Ability a selection window always appears for each Energy card, regardless of the amount of available Energy in the discard.
  • Hypno (FFI #36): An incorrect game prompt is present when Seeker (TM #88) is selected while using the Hand Control attack.
  • Lost World (CL #81): There is no visual indicator for the number of Pokémon that each player has in the Lost Zone.
  • Lugia (FCO #78): The Pressure Ability is not being ignored by the Theta Stop Ancient Trait.
  • M Mawile-EX (PR #XY104): An unnecessary selection prompt appears after flipping 2 tails for the Twin Grapple attack.
  • Moomoo Milk (HS #94): Selecting a Pokémon to be healed is still required when both coin flips are tails.
  • Piloswine (TM #48): The coin flip animation for the Blizzard attack plays after the damage animation.
  • Reserved Ticket (BKT #147): No animation is played when the selected card is moved to the top of the deck.
  • Rotom's (HSU #20): Mischievous Trick Poke-Power does not always switch prize cards correctly
  • (Serperior FCO #10): Changing Superiors out from Active does not remove the effect of the "Coil" attack.
  • Sigilyph (PLB #41): The selection interface does not function as expected when an effect disables the Toolbox Ability while multiple Pokémon Tool cards are attached to Sigilyph.
  • Spiritomb (TM #10): A notification is not presented to the opponent when the Spooky Whirlpool Poké-Power is used.
  • Team Rocket's Handiwork (FCO #124): This card does not appear when the Full Art filter is enabled.
  • Terrakion (PR #BW71): A status effect indicator is not present when the conditions for the Justified Ability are met.
  • Togetic (ROS #44): The shuffle animation plays separately for each Energy card returned to the deck with the Go Fetch attack.
  • Trevor (PR #XY33): An invalid foil version of this card is visible in the game.
  • Venomoth (PHF #2): When the Dizzying Wind attack is used, the incorrect animation plays.
  • Weavile (STS #61): Tear Away cannot be used to remove Bent Spoon
  • Xerneas (XY #96): When there is only one Energy card left in the deck, the Geomancy attack does not initiate the correct prompt to select a Pokémon.
Link to comment
Share on other sites

Known Game Issues
Last Updated: August 9, 2016


  • Cards in the XY Trainer Kit may not be sorted properly in the hand.
  • Errata is applied but not displayed for older prints of cards such as Rare Candy and Pokémon Catcher.
  • Damage counters placed by a retaliation Ability or effect are being incorrectly processed as damage from an attack.
  • For systems with multiple monitors, the game client always launches on the leftmost monitor rather than the primary monitor.
  • Mac: The game will fail to launch if multiple monitors are connected to the system.
  • Separate filters for HeartGold & SoulSilver and Black & White series promo cards are not available.
  • Sound effects may still continue to play when another window is opened over the game client.
  • The "NEW!" icon may be cut off or missing letters in some areas of the game.
  • The Dragon Vault logo is not displayed on promo Dragon Vault cards.

Gameplay: General

  • A placeholder image appears on the playmat for some deck boxes.
  • A player's time clock is incorrectly reduced by 2-3 seconds each time their turn ends.
  • Abilities are not consistently displayed in the game log when activated.
  • Animations for Trainer cards that affect other cards in play are displayed in the wrong order.
  • Cards in the selection window do not scroll when the mouse wheel is moved slowly.
  • Conceding during the opponent's turn may end the match before the end of their turn.
  • Disconnection may occur while making selections in the card selection window.
  • Foil effects may not be displayed properly while zooming in on a card during a match.
  • iOS: The inactivity popup does not appear prior to the opening coin flip of a match.
  • On Mac computers, Mission Control cannot be activated while in Full Screen mode.
  • Players may occasionally get stuck on the "Waiting For Your Opponent To Load The Game" message at the start of a match.
  • Sending a Pokémon to the Lost Zone causes other cards in the Lost Zone to disappear briefly.
  • The confirmation pop-up does not appear if using a Trainer card to draw a new hand would result in having a smaller hand.
  • The Energy selection prompt for Energy Switch (HS #91, BLW #94, LTR #112, FFI #89, RSK #109, GEN #61) obstructs choices when the Active Pokémon is Confused.
  • The game ends on a player's next turn when a win condition is met between turns, causing games to stall when a Poisoned Pokémon is Knocked Out to meet win conditions.
  • The game may periodically become non-responsive after drawing a Prize card.
  • The game log entry damage from an attack appears before the entry for the use of that attack.
  • The game log entry for a retaliation effect incorrectly lists the name of the action which triggered the effect as its source.
  • The Heads and Tails buttons are briefly displayed after the opponent chooses which player goes first at the start of the match.
  • The outcome of the initial coin flip at the start of the match is briefly obscured.
  • The Prize card stack can only be inspected while one or more Prize cards is face-up due to a card effect (e.g. Town Map, BKT #150).
  • The ''Select the Energy to Discard'' prompt remains on the screen throughout the attack animation for attacks which require Energy to be discarded.
  • The status effect indicator is not consistently present for effects on the player.
  • When a Pokémon is Confused and under an additional effect which requires a successful coin flip to attack, the coin flip for the Confused condition occurs but is not displayed.
  • When affected by an attack which disables one of your Pokémon's attacks, there is no notification of which attack was disabled.

Gameplay: Trainer Challenge

  • AI Trainers will not attack a Pokémon if it has an Ability that reduces damage taken.
  • Decks are not ordered in a discernable fashion.
  • Ella uses Boldore's (PHF #49) Core Heal attack when it has no damage counters on it.
  • HGSS Basic Theme Decks are sometimes not unlocked after 7 wins.
  • The AI may use AZ (PHF #91, #117) with only one Pokémon in play.
  • The AI will not use Golbat's (PHF #32) Swoop Across attack if the Defending Pokémon has an effect which reduces or prevents damage done to it.
  • Zach does not use Unfezant's (ROS #81) Sky Attack attack when adequate Energy is attached to it.

Gameplay: Events

  • Players may receive defeat at the start of a match as it is loading.
  • The Notifications count remains on the chat tab after a Tournament lobby has been closed.

Cards: Collection

  • Mega Pokémon are filtered as Stage 1 Pokémon.
  • Search terms for Mega and Primal Pokémon-EX are not consistent in the German client.
  • Some Black & White series theme decks are missing the theme deck-exclusive foil or non-foil version of their cards.
  • Some cards foil effects are visually less radiant than intended.
  • The collector number, rarity, and expansion symbol on Pokémon BREAK cards are obscured by the trade tags. This information can be viewed by switching to List View.
  • The Pikachu Collection Electric Shirt shows the image for the Charizard Collection Stoke Jacket.
  • Trade tags can be applied to theme decks, though theme deck trading is currently disabled.
  • When scrolling through cards in zoomed view, the foil effect from certain cards remains on screen.

Cards: Deck Manager

  • Cards from the XY—Steam Siege expansion are not properly displayed in the Print Deck feature.
  • Deck Wizard sometimes adds Forest of Giant Plants (AOR #74) to decks with no Grass-type Pokémon.
  • In Deck Wizard, Dimension Valley (PHF #93) may be added to decks with no Psychic-type Pokémon.
  • In Deck Wizard, Rough Seas (PRC #137) may be added to decks with no Water- or Lighting-type Pokémon.
  • The collector number for cards from the Generations expansion's Radiant Collection sub-set are not displayed properly in an exported deck list.
  • The Deck Wizard may add a Spirit Link card to a deck without also including the corresponding Pokémon-EX.
  • The HS: Basic Yellow deck is not legal for use in the Theme Deck format.
  • The Overall Wins and Overall Played statistics do not update immediately after a match is played.
  • Unowned cards in a deck are not identified in the Save Deck or View Deck popups.
  • When Gourgeist (PHF #45) is selected in Deck Wizard, no Grass Energy is added to the deck for the Gourgantic Ability.

Cards: Trading

  • Options for filtering cards and items in "I Am Giving" while Creating a Trade are inconsistent.
  • Rejected private trade offers display a dash, rather than the trade partner's screen name, in the Trade History.
  • Sorting by Set, Card Number when creating a trade does not show sets in the proper order.
  • The Friend Trade preference is used for all trades if it has a more restrictive setting than the Public Trade preference.
  • The Invalid Filters message sometimes appears when a filtered search produces valid results
  • The quantity field does not display properly when more than 99 copies of an item are included in a trade offer.
  • While creating a trade offer, trade tag buttons are only visible while an item is zoomed.


  • Inconsistent order when sorting items by "Lowest Gem Cost".


  • The Black & White—Plasma Blast expansion may be listed under Complete Sets despite not owning some cards in this set.

Daily Challenges

  • Knocking Out Robo Substitute (PHF #102) inconsistently counts toward Challenge progress.
Link to comment
Share on other sites

Hello Trainers,

I want to update you on issues the Pokémon TCG Online Team is working to address following the release of client version 2.38 and the XY-Steam Siege expansion.

Hotfix for early next week:

We are working on a number of bug fixes with the aim to release it next week. The specific timing will be based on how testing progresses. Some of these bugs touch a wide number of systems and card interactions, so we want to allow for sufficient testing to lower the chance that we inject any new bugs with these updates.

Below is a list of items we are working on for this hotfix. Inclusion in this list doesn't guarantee that these fixes will make it to live, as there is still much testing to be done.

Items being worked on for this hotfix:

  • Arbok (XY #48): The Gastro Acid attack suppresses Abilities that activate between the end of the opponent's next turn and the beginning of the player's next turn.
  • Beedrill (PRC #3): The effect of the Allergic Shock attack does not consistently end when the affected Pokemon is evolved or moved to the Bench on the following turn.
  • Croagunk (STS #58): The Poison Up attack is not consistently selectable when Croagunk is evolved to Toxicroak and Shrine of Memories (PRC #139) is in play.
  • Drifloon (STS #46): The prompt text for the Transfer Pain attack is not properly displayed.
  • Greedy Dice (STS #102): When Greedy Dice is drawn as a face-down Prize card the coin flip does not occur and 1 more Prize card is automatically drawn.
  • Haxorus (BKT #111): The effect of the Dragon Dance attack only lasts until the attacking player's next turn.
  • Hydreigon BREAK (STS #87): Repeatedly changing the Energy selected to be discarded for the Calamity Blast attack causes the discard cost to increase to 6 Energy.
  • Hypno (FFI #36): The opponent's hand is not displayed when Psychic's Third Eye (BKP #108) is selected during the Hand Control attack.
  • Jirachi (ROS #42): The effect of the Doom Desire attack does not consistently end when the affected Pokemon is evolved or moved to the Bench on the following turn.
  • Kecleon (PLF #94): The effect of the Imittack does not function properly when copying the Type Switch attack (Arceus, PR #XY116).
  • Ninja Boy (STS #103): This card has temporarily been suspended for use in Standard and Expanded play due to a potential exploit.
  • Parallel City (BKT #145): The Bench size reduction effect of this Stadium does not properly trigger when it is used to replace a Sky Field (ROS #89) Stadium in play.
  • Plasma Frigate (PLS #124): The effect of this Stadium is not consistently applied to eligible Pokémon that evolve after it enters play.
  • Pokémon Ranger (STS #104, 113): Effects of attacks are not consistently removed from players.
  • Spiritomb (STS #62): The prompt text for the Damage Play attack is not properly displayed.
  • Trevenant BREAK (BKP #65, PR #XY94): The Nervous Seed Ability affects Pokémon BREAK cards which evolve from a Basic Pokémon.
  • Cards from the XY—Steam Siege expansion are not properly displayed in the Print Deck feature.
  • The Products Received window does not appear after redeeming a passcode for a Rallying Cry theme deck. The deck and its contents are still added to the collection.


We will have complete patch notes when this hotfix is promoted to the live game.

Client dependent fixes:

Two other known issues that have been identified, but require a new client version to fix include:

  • Cards in the selection window do not scroll when the mouse wheel is moved slowly.
  • Mac: The game will fail to launch if multiple monitors are connected to the system.

These two items are planned to receive attention in our next planned client update, version 2.39, that is scheduled for September.


You can always stay up to date on Known Issues by viewing our public known issues list.

As always, we appreciate your bug reports and feedback!

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...