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Microsoft Visual C++ Runtime Library


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I haven't played in a couple of weeks due to other commitments, but now when I open the game, everything loads up fine. I was even able to redeem some codes and open some packs.

However, when I entered versus mode, the game finds an opponent and the match loading screen appears - this is when the error pops up and the game crashes.

"This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for further information."

Has anybody else experienced this? What can I do?

Thanks :)


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I assume you are playing on PC?


To diagnose we'd want to know more about your system.  Ideally, you would enter a Question with the details of your machine as per http://support.pokemon.com/ics/support/default.asp?deptID=15227&task=knowledge&questionID=2183


Are Windows updates to date?


Are your video drivers up to date?


Does your machine have at least 256 MB of video memory available?


Just some things to check.

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Thanks for your response. Yes, I run the application on a laptop with Windows. I just ran the dxdiag to provide some info.

There appears to be an issue, I am opening a ticket now. Unless I can attach the diagnostic here somehow?

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