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Cant log in as password invalid


Millard4

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I have been trying to log into my child's account for the past few days but it keeps saying the password is incorrect, it hasn't been changed and we are not having problems getting into two other accounts in our family.

 

When I click forgot password and submit the email address etc it tells me that I recently requested an email to update the password but that isn't the case. I have also checked the associated email address and no email has been received. It appears as if someone has possibly hacked the Pokemon account perhaps?

 

How can I sort this out?

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I had this problem yesterday as well. I did reset my password and I still couldn't log in. After waiting a few hours, I was, for some reason, able to log in again. My password was "working" although I was always typing it correctly.

 

Could have been a server issue.

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