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Online bought deck not showing in Deck List


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I've just bought an in-game deck in the store but it is not showing in my deck list, thus impossible to use, but my tokens were subtracted, same thing happened last week when I won the Rhyhorn cards in the versus mode, it said i got them but they do not appear in my card collection. Of course I have tried to log in many times but nothing happens.

What should I do?

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