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ShinyHunterRptr

TCGO Crashing As Game Is Starting Up

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ShinyHunterRptr

As I'm starting up PTCGO my game only loads to 90% and then exits immediately. This started a few weeks ago and since then my computer has upgraded to windows 10 and I've reinstalled the game but it still continues. Not sure what else to do so I thought I would see if anyone has any solutions! Thanks for reading! 

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Mod_Equox

Hello ShinyHunterRptr!

 

We suggest that you try the steps listed in this support article, which covers how to do a “full” uninstall. There may be additional steps or folders to delete to completely clear out all TCGO files. Afterwards, please make sure your video drivers are fully up to date. If they are and you continue to experience this, please submit a support ticket with a summary of your system specs (via DxDiag for Windows). You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your report!

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