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tcgo fails as soon as game starts


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I've just downloaded tgco and downloading is fine and i open it up log in and start. the tutorial starts and as soon as the battle mat screen comes up i get an error message that says "Pokemon Trading Card Game Online.exe has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" but then no solutions are available 


can anyone help??

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