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The game crashes in the tutorial!


XxlinhoxX

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Hi, i'm a new player in Pokémon TCG and I have a big problem!

The game crashes in the tutorial when I face Calvin , the third trainer. I tried several times and continues to happen the same thing. I can't continue in the game. I'm stuck in the middle of the tutorial!

Thank you!

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This is happening to me as well. It lets me get to my second turn in the first tutorial and as I'm drawing a card every single time it crashes. Can someone please help!!!

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Hi Trainers!

 

We suggest that you make sure your video drivers are fully up to date. If they are, you may want to try the following support article to see if that resolves the issue:

 


 

Finally, if the issue persists, please submit a support ticket with a summary of your system specs (via System Profiler for Mac or DxDiag for Windows; please provide your model number and OS version for iPad). You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your patience! 

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