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Bug while Booster Opening


KillerGuest

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Hello !

 

I have a problem when I open a Booster.

 

When I open a Booster, it's loading but after that, my game crashes !

 

Please help me !

 

 

 

 

 

PS : Sorry for my bad English, I'm french ! ;)

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  • 3 weeks later...
Hello there!

 

When you open a pack or chest the items are automatically applied to your account. The loading/preparing of the pack or chest is to prepare the graphics and animation, and when this encounters an error the items do not get marked as “new” in your collection, but they are there! 

 

With that being said, if you believe you did not receive the contents (or if you want to troubleshoot the crashing itself) you are welcome to submit a support ticket so that we can investigate further. You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Happy Gaming!

 

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