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Crashing on Mac


justinbelcher94

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I've downloaded Pokemon TCG Online three times now, and it still won't open. Anyone have any suggestions? 

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Hi guys,

We have discovered that a corrupted Localization file can cause startup crashes for some users. To see if this will fix any startup problems you may be experiencing please navigate to the game directory location on your device and delete the LocalizationDB.db file.

Here are the paths we find and remove the file for each platform:

PC:

C:\Users\YOUR USER NAME\AppData\LocalLow\The Pokemon Company International\Pokemon Trading Card Game Online\

MAC:

Library\Caches\unity.The Pokémon Company International.Pokemon Trading Card Game Online\

Android:

This PC\Device Name\Internal storage\Android\data\com.pokemon.pokemontcg\files\

iOS: (Need "iExplorer" program to browse the files on the device, which can only be performed for apps that were installed from HockeyApp.)

Device Name\Apps\Pokemon app\Documents\

You can also fix the issue by simply uninstalling the game and reinstalling it. The corrupted localization file is overwritten upon re-installation. Also, please let the game finish patching/updating before you switch to another program on your computer or device.

Hope that helps!

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