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Crash upon loading


DeanFernape

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When I load up the game on Windows 10, it loads past the 'Loading Data from Server' screen but then an error pops up saying "Pokemon Trading Card Game online.exe has stopped working". I have restarted my machine, changed the installation path, deleted and reinstalled 3 times and nothing works. The game is unplayable at present. 

 

Are there any known fixes for this that I don't know of?

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  • 2 weeks later...
Hi there!

 

We suggest that you make sure your video drivers are fully up to date. If they are and you continue to experience this, please submit a support ticket with a summary of your system specs (via DxDiag for Windows). You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

You may also find the following articles helpful in resolving this:

Thanks for your patience! 

 

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my game will get passed the first load up screen but when it gets to the second it will load to 89% then it will just kick me off can anybody tell me why please this has been  going on for quite some time now i have downloaded the last update so i dont know whats going on

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