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Double Crisis Packs missing in Code Redemption


KCSEED

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I redeemed 5 Double Crisis pack codes last night and only received 5 packs. In the past I received 4 packs per code. I am missing packs.

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I just had this happen to me with a Mythical Jirachi Collection box. I also did not recieve the promo card. I am not pleased with the way I was just ripped off. I was supposed to get two generation packs, but only got one.

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  • 4 weeks later...
Hello Trainers!

 

While we recently had some trouble with a variety of codes, the issues have since been resolved. If you're still missing any items from your redemptions, please submit a support ticket and include the code(s) in question, along with any other applicable details. You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your patience!

 

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