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Missing packs and promo cards from redeeming codes


Reeceyboy360

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Hello firstly thank you for your time to read this, I'm having bit of problem with the 2 codes I redeemed today 23/4/16 2:30am GMT One was a Celebi mythical Pokemon collection and one Jirachi mythical Pokemon collection both only come with 1 pack of generations and 1 sleeve if I right I'm missing 1 Jirachi promo card and 1 celebi promo card and 2packs of generations Iv only received 1 in each. I hope I can resolve this. Hope u have a great day.

 

Kind regards

 

Reece Evans

 

 

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Building on this, does anybody know about things like the Pikachu EX and Hoopa EX boxes? Are they only supposed to give you the EX and one of the promos, or are they supposed to give all 5 promo full art cards? I redeemed mine yesterday and it just seemed odd. Especially considering the other promos appear to be in the game. Is that part of this glitch perhaps or is there another way to obtain them?

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