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Losing matches and tounament tickets because of game bugs


Morg_Kookie

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I've lost matches and tournaments because of this bug. 6 tickets and matches that I've almost won are gone because of this bug. When I use a trainer card to select pokemon and then press "done" it won't go back and just wastes my timer until I have to concede.







 

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  • 4 weeks later...

Hi Morg_Kookie,

 

If you're still experiencing this issue, I would recommend saving your game log next time and sending that to us via support ticket. You can save the game log from your match by clicking the Social Menu, clicking the Game Log tab, and clicking "Export". This will copy it to your Clipboard where you can paste it into a .txt file and attach it to your ticket. You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your patience!

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