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[GAME] Tournaments - Disconnected from Tournament but treated as idle


Cubchoo103

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Am playing in the first round of a tournament, I get lagged out and when I get back on (after about 4 nervous minutes of loading in, ever since the new update) and when I get back some how my turns have been going the whole time, basically was afk for however many turns and lost because of it...

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yeah it makes a long time we ask to pokemon to bring back the 5 minute....

 

but we don't get any answer :( .

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  • 2 weeks later...

Hello Trainer!
 

My apologies for your frustration! It sounds like the game identified you as idle, rather than disconnected, and your turns were skipped. Could you please describe in detail what occured before you disconnected, what exactly you saw when you disconnected, and the steps you took from then until you re-entered the match?

 

That will help our Development team to identify the problem.

 

Thanks for your patience and your report!

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