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[GAME] Tournaments - Lost a Tournament due to an issue viewing cards


PitifulKnight

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Literally can not see my cards!!!!

 

I lost a tournament because of this bug.

 

A 4 ticket tournament.

 

I can click on my cards to use them, but...

 

Please fix asap.

 

-PitifulKnight

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Apparently I'm not the only one experiencing this issue, R0bo (another ptcgo user) said that they have also had similar experiences.

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You need to download the card cache again. This was mentioned in the patch notes. You can read it for more information.

 

Have a nice day :)

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Hi PitifulKnight,

 

My apologies for your loss! Did harshu's suggestion help?

 

Posting links to websites other than official Pokémon sites is not permitted on the forums, so we cannot see whatever you were trying to post. Feel free to send that to us via support ticket, though! :) Simply click the link in my signature, sign in, and click "Ask a Question" to do so.

 

Thanks for your report and your patience!

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