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2.35 Known Issues | March 30th, 2016


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This thread contains a collection of known issues in version 2.35 of the Pokémon TCG Online. These issues have been logged into the bug tracking database and will be resolved by the development team in order of severity.


If you have encountered an issue that does not appear in this thread, please report the it via the Report a Game Bug area of the forums, or the Pokémon Support Portal.

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Last updated: April 8, 2016
  • Absol-EX (PR #XY62): The text on this card is not properly displayed while it is in play.
  • Audino (BCR #126): Several graphical issues occur when using the Busybody Ability while playing Audino from the hand.
  • Audino (BCR #126): The Busybody Ability cannot be activated if the Bench is full.
  • Caitlin (PLB #78): The OK button occasionally disappears when setting the card order.
  • Cedric Juniper (LTR #110): The selected Pokémon is only revealed to the opponent if the correct height is chosen.
  • Hypno (TM #88): An incorrect game prompt is present when Seeker (TM #88) is selected while using the Hand Control attack.
  • Jolteon-EX (GEN #28): Using the Swift attack may cause visual issues.
  • Landorus (BW43): This card does not appear when the "Full Art" filter is selected.
  • Lost World (CL #81): There is no visual indicator for the number of Pokémon that each player has in the Lost Zone.
  • M Absol-EX (PR #XY63): The text on this card is not properly displayed while it is in play.
  • Magnezone (BKT #54): Energy cards chosen via the Magnetic Circuit Ability may not appear to attach to the selected Pokémon. This is a visual issue only.
  • Manectric (PRC #61): In the German game client the Electric Shock attack incorrectly states that the opponent's Pokemon becomes Confused, rather than Paralyzed. This is a cosmetic bug and the correct Special Condition is applied when used.
  • Persian (GEN #54): Damage from the Ambush attack is only increased by 10 if the coin flip is heads.
  • Piloswine (TM #48): The coin flip animation for the Blizzard attack plays after the damage animation.
  • Reserved Ticket (BKT #147): No animation is played when the selected card is moved to the top of the deck.
  • Rhyperior (PRC #77): The Rock Wall Ability may reduce damage done to this Pokémon by 20.
  • Sceptile (PRC #8): Attaching Energy to Malamar-EX (PHF #58, #115) via the Nurture and Heal Ability may cause the game to soft lock.
  • Servine (BCR #12): This card appears in English on the German client.
  • Skarmory-EX (XY #80, XY #145): The Joust attack does not discard Pokémon Tool cards until after damage is done.
  • Skyarrow Bridge (NXD #91): The effect of this card is not consistently applied to eligible Pokémon.
  • Spiritomb (TM #10): A notification is not presented to the opponent when the Spooky Whirlpool Poké-Power is used.
  • Typhlosion (HS #110, PR #HGSS09): Using the Afterburner Poké-POWER may prevent proper game progression.
  • Yveltal (PR #XY06): Visual issues occur on this card when selecting an attack.
  • Zebstrika (BCR #57): A non-foil version of this card is present in the game.
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Last updated: April 19, 2016


  • Cards in the XY Trainer Kit may not be sorted properly in the hand.
  • Changing your system date may disable some sound effects.
  • Decks are not sorted alphabetically in Trainer Challenge or Versus Mode.
  • Sound effects may still continue to play when another window is opened over the game client.
  • The "NEW!" icon may be cut off or missing letters in some areas of the game.

Gameplay: General

  • A player's time clock is incorrectly reduced by 2-3 seconds each time their turn ends.
  • A status effect indicator is not present for cards in your hand that are affected by a card in play.
  • Abilities are not consistently displayed in the game log when activated.
  • After all valid selections are made in a reveal window the unselected cards disappear. These cards can be viewed again by returning a selected card to the top pane of the reveal window, or by enabling the Show All Cards checkbox.
  • Animations for Trainer cards that affect other cards in play are displayed in the wrong order.
  • Certain cards may remain invisible during a match. Clearing and re-downloading the Card Cache should resolve this issue.
  • Disconnection may occur while making selections in the card selection window.
  • Foil effects may not be displayed properly while zooming in on a card during a match.
  • Mechanically identical cards from different expansions or with different foil versions are not being properly consolidated when stacked view is enabled.
  • On Mac computers, Mission Control cannot be activated while in Full Screen mode.
  • Sending a Pokémon to the Lost Zone causes other cards in the Lost Zone to disappear briefly.
  • The Dutch client contains Norwegian text in several areas of the game.
  • The Energy selection prompt for Energy Switch (HS #91, BLW #94, LTR #112, FFI #89, RSK #109, GEN #61) obstructs choices when the Active Pokémon is Confused.
  • The Pokémon League logo does not display when zooming in on a card or viewing it in the discard pile.
  • The Prize card stack can only be inspected while one or more Prize cards is face-up due to a card effect (e.g. Town Map, BKT #150).
  • The confirmation pop-up does not appear if using a Trainer card to draw a new hand would result in having a smaller hand.
  • The game ends on a player's next turn when a win condition is met between turns, causing games to stall when a Poisoned Pokémon is Knocked Out to meet win conditions.
  • The game log entry damage from an attack appears before the entry for the use of that attack.
  • The icon on a banned card overlaps other cards in the hand.
  • iOS: The inactivity popup does not appear prior to the opening coin flip of a match.

Gameplay: Trainer Challenge

  • HGSS Basic Theme Decks are sometimes not unlocked after 7 wins.
  • The AI may use AZ (PHF #91, #117) with only one Pokémon in play.
  • The AI will not use Golbat's (PHF #32) Swoop Across attack if the Defending Pokémon has an effect which reduces or prevents damage done to it.

Gameplay: Versus

  • Clicking the Cancel button while searching for a Ranked match does not consistently cancel the matchmaking process.
  • In Legacy mode, your last-played deck may not be automatically highlighted.

Gameplay: Tournaments

  • After joining an Expanded Tournament, the "Tournament Info" section incorrectly identifies the Tournament as a Theme Tournament.
  • In some situations, the game will automatically select the next Prize card drawn after a disconnected player reconnects to the match.
  • Multiple visual issues may occur when reconnecting to a Tournament, preventing game progression.
  • The Notifications count remains on the chat tab after a Tournament lobby has been closed.
  • When a Tournament has ended, the "Final Results" pop up may not display the most recent Tournament.

Gameplay: Tutorial

  • No known issues

Cards: Collection

  • Default deck boxes appear when checking "Show Not Owned".
  • Items are not properly sorted by "Type" in the "Energy" and "Gameplay" tabs.
  • Mega Pokémon are filtered as Stage 1 Pokémon.
  • Search terms for Mega and Primal Pokémon-EX are not consistent in the German client.
  • Some Black & White series theme decks are missing the theme deck-exclusive foil or non-foil version of their cards.
  • Some Full Art cards do not appear when the "Full Art" filter is selected.
  • Some XY Black Star Promo cards are not appearing when the "Full Art" filter is selected.
  • The Pikachu Collection Electric Shirt shows the image for the Charizard Collection Stoke Jacket.
  • The collector number, rarity, and expansion symbol on Pokémon BREAK cards are obscured by the trade tags. This information can be viewed by switching to List View.
  • The navigation arrows in the Expanded View of the Card Info popup are invisible.
  • Trade tags can be applied to theme decks, though theme deck trading is currently disabled.
  • When sorting by Collection Number, some versions of Larvitar (UL #50) do not appear.

Cards: Deck Manager

  • Card sleeves are reset to the default option when re-editing a deck.
  • Deck Wizard sometimes adds Forest of Giant Plants (AOR #74) to decks with no Grass-type Pokémon.
  • Several graphical and functional issues occur when editing a deck in Expanded View.
  • Some HGSS and BW promo cards cannot be added to Legacy decks.
  • The Deck Wizard may add a Spirit Link card to a deck without also including the corresponding Pokémon-EX.
  • The Legacy filter in the Deck Wizard does not properly exclude cards which are not legal in that format.
  • The original Basic Yellow theme deck is not legal for use in the Theme Deck format.
  • The View Deck and Save Deck popups show the wrong quantity for any card that the user has an untradable copy of in their collection.
  • The zoom function does not work when the "All" button is selected.
  • When Gourgeist (PHF #45) is selected in Deck Wizard, no Grass Energy is added to the deck for the Gourgantic Ability.

Cards: Trading

  • Options for filtering cards and items in "I Am Giving" while Creating a Trade are inconsistent.
  • Rejected private trade offers display a dash, rather than the trade partner's screen name, in the Trade History.
  • Sorting by Set, Card Number when creating a trade does not show sets in the proper order.
  • The "Accept Trade" button is not enabled when clicking the down arrow to reach the bottom of the offer.
  • The "Collection Number" filter does not properly filter results.
  • The filtering system may not properly narrow down results, preventing refreshing.
  • The Friend Trade preference is used for all trades if it has a more restrictive setting than the Public Trade preference.
  • The Invalid Filters message sometimes appears when a filtered search produces valid results.
  • The quantity field does not display properly when more than 99 copies of an item are included in a trade offer.
  • While creating a trade offer, trade tag buttons are only visible while an item is zoomed.


  • Codes which grant the Pokémon-EX Hat and the Rallying Cry Theme Deck are not currently functioning as intended.
  • Inconsistent order when sorting items by "Lowest Gem Cost".
  • iOS: The game crashes when using a camera below 1.5MP to scan a QR code, including both cameras of the iPad 2 and the inward-facing camera of the iPad 3 or later.
  • On Mac devices, the QR code reader does not properly detect codes.


  • Avatar: The skin color under the Team Aqua Trainer Set shirt (female) does not match the avatar skin color.
  • Plasma Blast may be listed under Complete Sets despite not owning some cards in this set.
  • The Black Star Promos thumbnail image is displayed as a white box in Completed Sets of the Collection Stats tab.
  • Facial hair on avatars is not currently working correctly and causes graphic errors when viewed in vs play. Removing facial hair from your avatar fixes this issue for now.

Daily Challenge

  • A "Claim Now" button may appear before a new Daily Challenge can be selected.
  • Knocking Out Robo Substitute (PHF #102) inconsistently counts toward Challenge progress.


  • Attempting to scroll through the Friends list may redirect to the top of the list.
  • Specific text phrases may cause blank chat messages to appear.
  • Trade notifications may not appear until logging out and back into the game.


  • On Mac computers, switching between Windowed and Full Screen modes during a match can cause graphical issues.
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