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Game crashes after every vs match


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After almost every vs match, the screen goes that "whiteish watermarked" colour and freezes, then if you click again completely crashes.


Have tried reinstalling, and reinstalling using a different browser as a different thread said to do. Attempted the uninstall then delete of certain files, but when I uninstalled all those files were gone anyway.


This is quite a frustrating issue as I then have to open and re-login again before I can navigate my way back to the matches.


I have a very stable internet connection, and plenty of other high end games have no issues on my computer.


Help would be greatly appreciated.


Crash details


Problem signature:

Problem Event Name: APPCRASH

Application Name: Pokemon Trading Card Game Online.exe

Application Version: ***********

Application Timestamp: 55cd0006

Fault Module Name: ntdll.dll

Fault Module Version: **************

Fault Module Timestamp: 56bcd51f

Exception Code: c0000005

Exception Offset: 00022372

OS Version: **********.1.0.768.3

Locale ID: 3081

Additional Information 1: 9caa

Additional Information 2: 9caa66f50a9adc63cdd4df80abddfe55

Additional Information 3: e9a2

Additional Information 4: e9a24420984985e7e126ea713a154a85

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This is still occuring despite multiple uninstalls and reinstalls.  It would be nice if the Technical Support could actually reply with a fix

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