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Crashed when opening Generation pack


finis-aetas

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Just attempted to open a generation tcg pack online and it crashed. it does not look like I even got the contents of the pack.  

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Just attempted to open a generation tcg pack online and it crashed. it does not look like I even got the contents of the pack.  

A lot of people have this problem. The cards are in your account, they just are not tagged as new (when the app restarts, it clears the recent actions cache). 

 

To put it simply...

 

When you click the OPEN PACK button:

1) the game's distribution algorithm generates the values for the cards in the pack.

2) the contents of the pack are uploaded to the cloud servers.

3) the image assets load (card images/booster pack image)

 

So you should have your cards... If you are absolutely sure you don't, you can file a support ticket (click the link in a staff member's signature).

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