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AnubisHades

[GAME] Collection - Previously-redeemed Theme Decks no longer appear in Collection

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AnubisHades

Some time ago, I bought 4 TCG decks (in real life, not in the game), which were: Resilient Life, Destruction Rush, Mystic Typhoon ande Enchanted Echo. I inserted the codes into the game in my Ipad and played with all four decks. I had to erease the game because we sold our Ipad, and today I decided to download it for my PC. I logged in wih my account, and my decks were not there, and unfortunately, I got rid of my codes because I thought I would not need them anymore. Can somebody please help me with this? 

PS: If someone from the game´s staff happens to see this, I am not trying to get free codes, you can just check that I have played with those decks.

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Xensor

thats odd. are you sure its not in deck manager under the green tab?

 

thats where it would show. it won't show under collection. unless its in packs.

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AnubisHades

It´s not in deck manager. Any other solution?

Edited by AnubisHades

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Mod_Poplar

Hi there,

 

My sincere apologies for the delay! If you're still experiencing this issue, the support team will be able to work with you to find a solution. :) You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your patience, and good luck!

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