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Even after the update, I am still getting 2/22/2016


Deja_Entendu

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We're looking into it. Our test codes are working, so it may be a batch related issue.

 

If you can, please visit pokemon.com/support and enter a Question that includes your code so we can investigate that specific code and code group.

Our apologies for the difficulty with your codes and thanks in advance for your patience.

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We're looking into it. Our test codes are working, so it may be a batch related issue.

 

If you can, please visit pokemon.com/support and enter a Question that includes your code so we can investigate that specific code and code group.

 

Our apologies for the difficulty with your codes and thanks in advance for your patience.

 

Just made a support ticket about it.  Thanks very much SamHayne,

Des

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We're looking into it. Our test codes are working, so it may be a batch related issue.

 

If you can, please visit pokemon.com/support and enter a Question that includes your code so we can investigate that specific code and code group.

 

Our apologies for the difficulty with your codes and thanks in advance for your patience.

no offense but I get nowhere with support tickets. I'll just continue to wait it out like always.

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We're looking into it. Our test codes are working, so it may be a batch related issue.

 

If you can, please visit pokemon.com/support and enter a Question that includes your code so we can investigate that specific code and code group.

 

Our apologies for the difficulty with your codes and thanks in advance for your patience.

my client log in screen is saying 02/20/2016 with it's welcome message. could it be that the client is still thinking the date is february 20 and so isn't allowing the codes to be redeemed?

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