[GENERAL] Other (physical product) - Elite Trainer Box missing code card

[rawrtroy]

I'm not even sure if this is the proper place to put this.

 

I just bought the XY Breakpoint Elite Trainer Box and I know that they are supposed to come with an extra code card so you can download the sleeves and such for the TCGO, but mine is nowhere to be found. Everything else was there: 8 packs, dice, coins, sleeves, dividers. The code card is nowhere in sight...

 

I was wondering if anybody else had this issue and/or where I can go to possibly get the code sent to me or something?

[Deja_Entendu]

You're gonna want to send an email to the support team.

[Xensor]

did you make sure that it was not in there? it may have been stuck to another card or so. just a suggestion. but as am said if thats is true then send a support ticket they may help with it. i dont know if they will tho.

[Mod_Poplar]

Hi rawrtroy,

My apologies for the delay! If you have not done so yet, you can submit a support ticket for further investigation. Simply click the link in my signature, sign in, and click "Ask a Question" to do so.

Thanks for your patience, and good luck!