Jump to content
NiñoMutante

[GAME] Chat - Unable to use chat feature

Recommended Posts

NiñoMutante

Hi all,

Since 3-4 days ago I'm unable to use the chat feature. Not sure if I've been banned for some reason or what.

I do receive messages but I can't answer them back which makes me look like an "insert censored word here".  :D 

Are you able to look into this? Thanks in advance 

  • Upvote 1

Share this post


Link to post
Share on other sites
NiñoMutante

Just a heads up I am still unable to use the chat. The awesome support guys suggested opening port 5222 on my router which proved ineffective.

I do receive PMs but can't reply...

Any help would be greatly appreciated  :wub:

Edited by NiñoMutante
  • Upvote 1

Share this post


Link to post
Share on other sites
Mod_Poplar

Hello Trainer,

 

My apologies for the delay! This is a known issue which is caused by the special character in your name. We hope that this will be fixed soon, but if you do not want to wait, you can submit a ticket to the support team to have your screen name changed. If you do so, please reference this thread and provide three choices for your new screen name in order of most-desired to least-desired (in case some of your choices are already taken).

 

Simply click the link in my signature, sign in, and click "Ask a Question" to create a ticket.

 

Thanks for your patience, and I hope this helps! :)

Share this post


Link to post
Share on other sites

×
×
  • Create New...