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Maria-Joaquina

[PC] Installation - Property.USER_PROFILE error when trying to re-install or uninstall the game

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Maria-Joaquina

I can't run Pokemon TCG after the new update, the game try to load data in the main screen but it never happens, it keeps on zero percent forever. I can't delete the game to reinstall and the message that I receive is: "It wasn't possible to acess the web adress. Property: USER_PROFILE" (I'm not sure if I translated the exactly equivalent words but the idea is right, and this also happens when I try to reinstall or to repair. Please help.

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CorpoGaming

Make a new windows account and install this game from there, you will be able to play the game from the old account and then you can delete the newly created account.

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Maria-Joaquina

I'm glad you tried to help me but unfortunately your tip didn't work, it doesn't load yet

 

Any other possible solution?

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Mod_Elderberry
I suggest that you send a ticket into the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".

 

Thanks for your patience, and good luck!

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Maria-Joaquina

Done, thank you.

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