Jump to content

Help please!


vadimus21

Recommended Posts

Hello! I don't play in pokemon TCg online some weeks and when i log in and check my trade history, i see a trade that i don't maked! I think my account was hucked and i don't know what i must do now... Who can help me?:C 

 

In trade all my legends and primes was traded for a trash! It's very sad :C 

How i can return my cards? 

Link to comment
Share on other sites

That is in fact a hack and it happened because someone knew your password and transferred all of your valuable cards to their account, as simple as that, Sadly i don't think anything can be done to reverse the situation BUT you can take a few snapshots with the name of that person's account and send them to support.pokemon and hope they can do something about it even thou i honestly doubt they will do anything since it wasn't their fault.

Link to comment
Share on other sites

I suggest that you send a ticket into the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".

Link to comment
Share on other sites

I suggest that you send a ticket into the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".

Hi, yes i send a ticket in the support and i hope that they can help me. 

Link to comment
Share on other sites

Hey there!

 

This topic is getting a little heated. Please address any further information in a private ticket with the support team. This topic will now be closed.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Guest
This topic is now closed to further replies.
×
×
  • Create New...