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rlfong

[GAME] Shop - Did not receive Oceans Core Theme Deck when bought from the Shop

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rlfong

So yesterday I bought the Oceans Core deck from the game shop then immediately exited.

When I log back into to check on the deck even though my in game cash is down the deck and cards don't show up in my collection.

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MaSkullzOnFire

Have you opened the deck yet? If not you have to go to Packs in your Collection and then open it before you can get the cards.

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Mod_Poplar

Hi rlfong!

 

Did MaSkullzOnFire's post help? If this item is not in the Packs section of your Collection and you can't find it anywhere else, please submit a support ticket so our support team can investigate further. You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your report and your patience!

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