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Buchichu

[GENERAL] Other - "connection to the server has been lost" every time I try to play

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Buchichu

Every time I try to log in it lets me the connection has been lost. My internet is fine, btw. Would like to know the issue. 

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warrenj375

I am getting the same error message when I try to load the game.  It stops at 8% when loading data from server.

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Mod_Jube

Hi folks!

 

Excuse my copy 'n paste, just posted this is another thread. Hope it helps!

 

I'm sorry to hear that you are running into these issues. I would recommend making sure that the following three bits of software are always updated: Windows, Adobe Flash and Java. Having an outdated version of one or more has been known to cause server issues in the past.

 

Also, if you have any TCGO installation files in your download folder, please delete them. I know it sounds odd, but it has been known to cause issues in the past.

 

If you are running Windows, you may want to try flushing your DNS to get rid of outdated data which can cause connection issues.

 

  1. Hold down the Windows key and press R. (This will open the Run dialogue.)

  2. Type cmd and press Enter. (This will open a command prompt.)

  3. Type ipconfig /flushdns and press Enter.

  4. Type ipconfig /registerdns and press Enter.

  5. Type ipconfig /release and press Enter.

  6. Type ipconfig /renew and press Enter.

  7. Type netsh winsock reset and press Enter.

  8. Reboot the computer.

If all else fails, reinstalling tends to fix a number of issues.

 

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