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Hiitmonfedor

[GAME] Deck Manager - Dark Hammer deck not showing up in the Deck Manager

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Hiitmonfedor

I just purchased the Dark Hammer deck and the game is acting as if it never happened, although my 500 tokens are gone. The deck and the cards themselves are not appearing in my collection at all. 

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TPCi_Samhayne

Hi Hitmonfedor,

 

After you redeem for the Theme Deck, you'll find it in the Packs section in your collection.  I was able to successfully redeem one.  In the collection, you then want to open that Theme Deck package to then receive the cards that make up that Theme Deck and the functionality to play that Theme Deck.

 

Of course, anything is possible.  If you don't have it anywhere, please visit pokemon.com/support and enter a support question with the details.  Our support team can research what happened and make it right.

 

Thank you!

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Hiitmonfedor

Wow.... I feel like such a dummy right now lol. Thanks a bunch for the speedy response!

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TPCi_Samhayne

I take it you found your Theme Deck? 

 

If not let us know.  If so, well go play some Theme Deck games!  Have fun!

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