Game Crash [MAC] Crashing - When launching the game, loading stops at 8% and the game crashes

[mappy]

game crashs after logging in (when it starts to load it goes to 8 percent and then crashes) i then get a pop pup saying "the server you specified is unavailable, please check your internet connection and try aagin" but i know my internet connection is great because i can play steam and other games on it and its fine. plz help i need to test for worlds so i need this problem fixed asap

 

[Mod_Poplar]

Hi mappy!

 

Sorry to hear that! I would first recommend closing the client, restarting your computer, and launching the game without any unnecessary background programs running.

 

If this doesn't work, please make sure that your computer meets the minimum system requirements outlined here: http://www.pokemon.com/us/pokemon-tcg/play-online/download/

 

If you meet the minimum system requirements and continue experiencing crashing, I suggest submitting a support ticket so our support team can investigate the issue further. You can submit a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question". Please include a summary of your system specs (which you can find via System Profiler for Mac) and any crash reports or error messages you may be seeing.

 

Thanks for your patience, and good luck!

[cattfish0612]

Basically it loads fine to the login screen, then i hit login...it takes me to where it says loading game data, it then goes unresponsive and kicks me back to the login screen...if anyone knows how to fix i would be greatful..i love playing the game but i cant because i cant get into it....i hope im the only one with the problem as it might upset somepeople..i havent been able to get into the game for about a week...a few days after the new update.