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Pokeblammo

[GAME] Trading - Packs became locked after failed trade

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My packs have been unlocked, 2 days after the solution was given from the support ticket. :)

My problem was solved this morning :)

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SønGoku

Hi yesterday i send a ofer in a Ultra Ball SR and put 100 packs ( 40 AO , 30 PF  and 30 Next Destinies )  .

 

 
but not appeared on my list and now my packs are locked .
 
I tried using the support but error on login.
 
What do I do now to Unblock the packs?

 

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SønGoku

When a try to access support center page , error login u.u

 

Unexpected Error

Oops! It seems that Pokemon.com has had an unexpected error. Don't worry; the site administrators have already been notified and they'll try to have the problem fixed soon.

 

And my packs remain blocked =/

 

 

 

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SønGoku

anyone?

<**

Edited by SønGoku

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Fran1902

Send a ticket explaining the exact same thing, they usually unlock your packs in 3 days

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jsasukeche

Hi , i created an offer of a VS seeker SR and put 5 packs ( 5 AO ),1 champion festival,1 Energy Retrieval SR


 



but the trade did not appear on my list and now my packs and trainers are locked .

 

I tried to re login but it still didn't appear.

 

What can I do now to get these things back?

Edited by jsasukeche

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semeai

 

Hi , i created an offer of a VS seeker SR and put 5 packs ( 5 AO ),1 champion festival,1 Energy Retrieval SR

 

but the trade did not appear on my list and now my packs and trainers are locked .
 
I tried to re login but it still didn't appear.
 
What can I do now to get these things back?

 

had a similar thing happen to me where i made a trade and it never showed up on my list but the cards i offered all got locked.

 

this happened saturday and it is now monday so it won't get unlocked without the developers involvement. submit a ticket and they should be able to unlock them for you (i've heard of at least 2 people that got theirs unlocked via a ticket)

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jsasukeche

had a similar thing happen to me where i made a trade and it never showed up on my list but the cards i offered all got locked.

 

this happened saturday and it is now monday so it won't get unlocked without the developers involvement. submit a ticket and they should be able to unlock them for you (i've heard of at least 2 people that got theirs unlocked via a ticket)

so what can i do know? what ticket?

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quasardeadly

Hello my friend jsasukeche,

 

As i can clearly see that items which you attempted to trade have become locked and your trade is also not completed . This is a known bug and i better recommend you to submit a support ticket in order to get your items unlocked. Usually they take upto 3 days to get your items unlocked so be patient while they work on your request.

 

Use the link :- http://www.pokemon.com/us/customer-service/ and submit a support ticket and make sure to put as much details as possible along with the items that have become trade locked.

 

You can also e-mail support team at the following mail address :- support@pokemon.com and they will create a support ticket for you.

 

Hope it helps :)

 

Quasardeadly

Edited by quasardeadly

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jsasukeche

Hello my friend jsasukeche,

 

As i can clearly see that items which you attempted to trade have become locked and your trade is also not completed . This is a known bug and i better recommend you to submit a support ticket in order to get your items unlocked. Usually they take upto 3 days to get your items unlocked so be patient while they work on your request.

 

Use the link :- http://www.pokemon.com/us/customer-service/ and submit a support ticket and make sure to put as much details as possible along with the items that have become trade locked.

 

You can also e-mail support team at the following mail address :- support@pokemon.com and they will create a support ticket for you.

 

Hope it helps :)

 

Quasardeadly

THX

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ErnestoMota

Hi i have 29 packs block, that packs were for one trade but the trade never completed. That packs are blocked. i dont open anythng pack and i sad. Please help me

 

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tarif15

please ... and i mean pretty please , FIX the TRADE LOCK bug  . its getting outta control .... a lot of my  stuff got locked today as well . i cant take it anymore . I BEG YOU .... fix this trade lock bug

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chickenman2015

I made a moc trade this morning for a secret rare ultra ball, and I knew it wouldn't be possible to post it cause I only had 6 tokens, but anyway the trade was for 90 assorted trainers and Pokemon(all ex, FA, or sr) and I

Now all the cards are locked and can't be used in other news trades and the trade won't show up in the "my trade offers" tab.

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chickenman2015

RESOLVED

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Mod_Poplar

Hi there Real-United,

 

My sincere apologies for the delay! This should now be resolved for you, but if you experience this again please feel free to submit a new support ticket. This is a known issue which the Dev team is working to resolve as quickly as possible, and until then they will be running a script to free up items in this state at least once weekly.

 

Thanks for your report and your patience! :) I'll be closing this thread now.

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Mod_Poplar

Hey Trainers!
 

Just a heads up that I have merged several threads regarding this bug. Please see my above response for more info on the bug. :)

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