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[GAME] Collection - Game freeze when opening booster packs; contents of booster packs not appearing in Collection


Arceus21317090

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When you open packs the game freezes and you loose your packs when you log in again the pack is gone and you have no new items this is a very disturbing bug because I lost 7 packs this way I hope Tim message helps you fix it

 

 

 

 

Any adittionable information or replies will be appreciated thank you

 

Arceus

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Thank you for replying but sadly I am using an iPad but I don't know what number Is on it

 

I saw my riolu pack and I opened it but this happened a while ago and I am just learning how to make a report .

 

I was wondering if there was anyway. I could get back the packs because i never got to see the contents or get them

 

 

 

Arceus

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Hi Arceus21317090!

 

I encourage you to submit a support ticket so that our support team can look into that for you. You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your patience! :)

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  • 2 months later...

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