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Shockwave116

[GENERAL] Installation - Data folder not found

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Shockwave116

Please someone help, I just recently got back to PTCGO and when I tried to reinstall the app, this error pops up: There should be 'PokemonTradingCardGameOnline_Data'

folder next to the executable. 
and it says data folder not found.

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harshu

 

Please someone help, I just recently got back to PTCGO and when I tried to reinstall the app, this error pops up: There should be 'PokemonTradingCardGameOnline_Data'

folder next to the executable. 
and it says data folder not found.

 

Tried redownloading the setup from the Pokemon Website. There maybe an error while downloading making incorrect installation. Since from the error it seems you have some of the application files missing. If that doesn't help, did you submit a support portal. Maybe that can help you :)

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Mod_Elderberry

Which Operating System are you using where this issue occurred?

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Mod_Jube

Sounds like one of your folders is empty or missing. Downloading and reinstalling should fix it. However, you could also try just running the Refresher.exe file located in your TCGO installation folder.

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