[GAME] General - Trainer Token reward for completing a Daily Challenge was not added to account

[Cefiro]

I finished an "evolve 7 pokemon" mission and did not get 55 tokens added to my total. This isn't the first time a mission failed to give me tokens, but this is the first time it got on my nerves enough to report it. I wanted to buy a new theme deck and was ready to do it after getting those tokens, went into shop, and BAM, I was at 481 tokens. I had 480 when I finished a battle and the prize wheel gave me 1 tourney ticket and 1 token, and my mission was completed. I should've had 537 but the 55 mission tokens were never given to me.

[Mod_Poplar]

Hi Cefiro!

 

I'm sorry to hear that! If you find that you still haven't received your prize after 24 hours have passed, please submit a support ticket so the support team can take a look at the situation. You can create a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question". Please include all of the information you've mentioned here as well as any other relevant details you can think of.

 

Thanks for your patience!

[Bobix86]

This is so unfair (and yes i know, so is life), i didn't have any problems whatsoever with daily challenges and now, when i need tokens the most, i don't get them (60 tokens btw). What's the deal? Challenge was evolve 10 water pokemon. I kept track of how much tokens i had so i'm 100% sure that i didn't receive them. (saving up to buy the second of the two bw theme decks)

 

Btw, did try to relog, still nothing.

 

Nvm, it just took more time to appear, you can close this topic.

Still wondering why it takes so long, seems like a server bug or overload.