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BlazeGryph

[MAC] Installation - Installing the game shows "Installation successful" message, but program cannot be located

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BlazeGryph

Hey everyone,

 

I downloaded and installed the updated program, and while it says it's installed properly, the PTCGO app itself is nowhere to be found! I'm running Mac OS X Yosemite, whatever the most recent version is.

 

Is anyone else having this issue?

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Mod_Poplar

Hi BlazeGryph!

 

Have you tried performing a search for the program via Spotlight? A search for "Pokemon" should bring it up. If it's still nowhere to be found, please try restarting your computer to see if it was just slow to appear. If not, I'd recommend uninstalling if you're able to find an uninstaller and trying to install again by downloading the Mac installer from this page: http://www.pokemon.com/us/pokemon-tcg/play-online/download/

 

Let us know if this helps. :)

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