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[GAME] Shop - Delay when redeeming Trainer Tokens for a booster pack


GeorgeRoberts27

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Hey, I just purchased the 95 coin 5 Card Roaring Skies booster pack, i clicked redeem and the button froze in the clicked down position. It then took the coins from my account but the standard popup prompting you to go to your collection did not come up and then when I did  look in my collection it was not there either.

 

-----Edit-------

After a while the pack appeared, guess it just lagged or something.

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Today i purchased a 95 token phantom forces booster pack. My token has been subtracted but i received no pack. Why? The situation happened about an hour ago in this account. What should i do now?

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Apparently other players are experiencing the same issue as well. Have you tried logging out and then back in? That normally resolves most issues.

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I have solved it, after re-login, turn off the game, and hibernates my computer. Hope that dev will fix it soon.

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Hey there!
 

I'm glad to hear that this was resolved for you!  The Dev team is looking into this, so we appreciate your patience and your understanding! As you've received your item, I'll be closing this thread. :)

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