Cammie bug update

[mathismax]

The Cammie bug still exists after update. Moreover, when I chose to concede I could not even do so and it went back to the previous settings/help/concede dialogue.

[Mod_Elderberry]

Thank you for your bug report. We will investigate this issue and forward it to the proper channels for review.

[mathismax]

Along the same line of old bugs, I encountered the Jirachi freezing bug just now and it is not fixed.

[Mod_Poplar]

Hello!

 

The Dev team is aware of these issues having persisted through the update. We appreciate your continued patience while these issues are worked out!
 

Regarding the inactivity bug, the Dev team has requested game logs of these matches. If you happen to make it past the inactivity timer screen and back to the match, we would greatly appreciate if you could gather the game log data for the match by accessing the Social Menu, clicking the Game Log tab, and clicking "Export" to copy the log to your Clipboard. From there, you can paste it into a .txt file and submit that to us via support ticket. A support ticket can be created by clicking the link in my signature, signing in, and clicking "Ask a Question".

 

Thanks for your reports!

 

EDIT: If you're unable to access your game log, the following would also be helpful:

• A description of actions taken shortly before experiencing this issue.
• Your device (Mac, PC, iPad).
• Your system information via DxDiag (for Windows) or System Profiler (for Mac).
• If you're on an iPad, your model and version number.

[Stratadrake]

I see the game log includes a unique game ID string -- that is probably the first thing they're looking for.

 

Also, can all error notifications (Cammie or otherwise) occuring during a match get logged accordingly?  Those are important details to be noted too.

[mettamags]

The Cammie bug still exists after update. Moreover, when I chose to concede I could not even do so and it went back to the previous settings/help/concede dialogue.

Hey, do you think you could upload your game logs? That might help devs figure this stuff out!