Cards turning blank forcing the game to download card data.

[Aniketdianafury]

Hello mods well this a known problem but i want to report it . While i was trying to create public trades then suddenly some of the cards turned completely blank and TCGO started to download cards again . 

 

I am currently using 3G intenet . When i first launched PTCGO client then at that time the download speed used by game was 50 kbps but as soon as the cards turned blank the game started to fetch exact 10 MBPS of speed from my internet which made me to loose about 500 MB of data in 2-3 minutes . This is a serious issue and it must be solved. I cannot afford to waste such massive data on a game lol

 

 

[harshu]

 

 

Hello mods well this a known problem but i want to report it . While i was trying to create public trades then suddenly some of the cards turned completely blank and TCGO started to download cards again .

 

 

 

I am currently using 3G intenet . When i first launched PTCGO client then at that time the download speed used by game was 50 kbps but as soon as the cards turned blank the game started to fetch exact 10 MBPS of speed from my internet which made me to loose about 500 MB of data in 2-3 minutes . This is a serious issue and it must be solved. I cannot afford to waste such massive data on a game lol

Well as stated, this is a known problem. But here is a temprorily solution that works for me.

 

 

 

The Card turns white after loading completely right ? You mean there was no text as well. In that case close down the client and relaunch it and the cards will appear again. In case the cards resets to text mode or the first mode after which when it is downloaded it gets white and then the card appears. So if the cards appears to the first position, means you have lost the card and it has to be downloaded again.

 

 

 

I thing to note - This is a known issue as you have stated, so why create another topic. Be patient, I know it costs alot 500 MB in 2-3 minutes but still, I don't thing developers would try to hot fix it now. Probably they would be preparing for a Bug-free Roaring Skies Update - ( I hope so so, but in history it has never been so). So kindly be patient and calm.

 

 

 

I hope it helps and you understand what I am trying to speak

[Mod_Poplar]

Hiya!
 

As stated, these issues are being investigated by the Dev team. We appreciate your patience until they are resolved or we have some more solutions for you to try. I'll be closing this thread now. Please feel free to create a new thread or submit a ticket via the link in my signature (or by emailing support@pokemon.com) if you come across any other bugs.

 

Thanks for your reports!