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Problems with the Ipad app


Metal4life666

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I have downloaded the PTCGO app for my new ipad and it will randomly close the app and sometimes also freeze which causes me to be in active causing me to lose games, anyone elese experiance this and know if there is a way to fix it. Before anyone suggests playing  the game on a pc, the game refuses to work on my laptop and I have given up trying to get it to work.

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Hi there!
 

It sounds like you're having performance issues. First, please make sure your iPad meets the minimum system requirements (located in the App store) and that you have at least 3gb of free space on your device. If you do not, please try freeing up some space. If you have any unnecessary background apps open which are taking up resources, please try closing those before launching as well.

 

Additionally, please try opening your Options panel (the two gears symbol) and disabling any game/card effects and setting your performance settings to "Fastest" under the Video tab.

 

Hope this was helpful! :)

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