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Getting black screen log in, can't log.


Rafi00

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Hi Rafi00,

 

As MaSkullzOnFire mentions above, we are doing server maintenance currently.  We should be done by noon Pacific Daylight Time (in about 1.5 hours from now as I write this).

 

However, if you haven't played in a while and you are seeing a "black screen" when trying to play, that may be indication that your video drivers are out of date.  Our most recent version doesn't work well with older video drivers. More info about updating your video drivers can be found on the Pokemon Support Website.  

 

After you update your video drivers, some users have reported that they needed to uninstall and reinstall the game client for it to work with the new drivers.

 

If you need more assistance please visit pokemon.com/support.

 

Thanks!

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