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Game is glitching :(


Hbrass23

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Twice today, I've won a game in a tournament and when it goes to the results screen all of the results are blank and then it goes to the bracket and says I lost.  I want to be refunded my 6 tickets and I want my record changed for that deck :(  It's very frustrating to win games and it just says you lost and I lose my tickets and my time.

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The best course of action would be to send a ticket to the support team so they can look into the matter. You can send a ticket by clicking on the link in one of the moderators signatures.

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Please send a ticket into the support team so they can investigate this matter further, and if there is an error regarding your account (namely, that a technical issue occurred while playing in a tournament) they will be able to help. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".

 

I can completely understand your frustration, and I thank you for your patience.

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