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Got stuck in tournament loop


andrewcr88

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Hi,

 

While I was playing a pokemon tcg tournament today, after I won the first match, an error came out saying you cannot join this tournament because its close, after that, the time on the tournament its running, I can not do anything, I can’t get out of the tournament, I can’t play versus neither to see any of my decks in collections or cards, it just got stuck there, I tried to exit the game, opened it again, did not solve the problem, my brother logged in the same computer and his is working normally but when I logged into my account it keeps getting stuck there in that dead end tournament.

 

Please help.

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Hello gents,

 

Our apologies for the issue. We are working on freeing up those stuck in Tournaments now and granting tickets back to all affected. It looks like we also have the root issue with Tournaments addressed and they should be returning once the aforementioned un-sticking has been done.

 

Thanks in advance for your understanding.

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