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Avatar clothes and face doesnt show up


dat_boy

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I have the same problem and I found someone else who has it too. What's weird is my tablet version does it just fine. Also, some clothing does actually show up, such as my Team Magma jacket and Kyogre shoes.

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I have the same problem and I found someone else who has it too. What's weird is my tablet version does it just fine. Also, some clothing does actually show up, such as my Team Magma jacket and Kyogre shoes.

 

 

Are you using Windows 8.1 too? Ever since I upgraded from Windows 8, I have had this problem. I downloaded and re-downloaded but to no avail.

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I have had windows 8.1 the entire year and last year and the clothes were fine then. My avatars face is missing on the TCG website but shows up in the TCG game.

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Hello Trainers!

 

 

 

Regarding avatar issues on the website, please try clearing your browser cache.

 

Regarding avatar issues in-game, please see this thread and try the solution posted there: http://forums.pokemontcg.com/topic/28303-red-cards-or-cards-not-displaying-check-here/

 

(This can help with avatar loading issues as well as the red card issue.)

 

 

 

Thanks for your patience and your reports!

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