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MY Account is Gone!


CoryGoff

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I woke up to play PTCGO for my birthday today and logged in to my account this morning and everything is gone. All I'm allowed to do play with theme decks in the League Challenge. Any Idea as to what happened to my account?

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Hey there!

 

If you haven't logged in for a while, your account may have been temporarily archived to help save server space. After a few logins all of your items should return.

 

It's also possible that your account may be set in the New User Experience, which only allows the player to access the Trainer Challenge with their theme decks. In order to turn off this feature, simply go into the settings of your game client and disable the New User Experience.

 

Hope that helps!

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