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Packs not showing as openable or tradeable


Linnell

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This is probably been posted once or a few times and might be getting fixed with the game update but I'll post it anyway.

 

When redeeming codes, winning packs from the prize wheel, and earning packs from the Trainer Challenge, some of the packs show up as packs you have but have 0 under them and won't let you open or mark for trade. I know locked items can't be traded. Flash Fire seems to be the most problematic. My solution is to log out and log back in and some times its taken as long as 8 hours or more before the pack(s) become available to do what I want with them.

 

Think this just needs an updating and like I said probably is going to be fixed in the next update.

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Hey there!

 

Thanks for your report, this issue is currently under investigation and I have forwarded your information to the team for review. As you mentioned, most of the time logging out and back in can resolve the issue, but sometimes it takes longer.

 

Thanks again! Stay cool!

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