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Pack not openable or tradeable


deadlincoln

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In the Trainer Challenge, in the Gold tournament, I beat Calvin until I got four stars and was awarded a Black & White Plasma Freeze Booster pack. It shows up in my collection with a "O" under it, and I cannot open it. It also does not appear when attempting to offer it in a trade.

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  • 2 weeks later...

Hi deadlincoln,

 

This is a known issue which the Dev team is investigating. If you're still experiencing this problem, it may help to submit a ticket to the support team to see if there is anything that can be done for you individually. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question". Please add as much detail as possible, including the pack(s) with which you're experiencing this and a general time frame for when you received it/them.

 

Thanks for your patience and your report!

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