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Bug report on loading card images


JavierSalvador

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I was checking a players binder for a private trade and the game froze when it had to load too many card pictures. This is not random, it has happened to me twice.

 

Be sure to check on that. Thanks for your help.:)

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Hi JavierSalvador,

 

This sounds like something that could be solved by improving your game's performance. Here are some tips for doing so:

 

  • Ensure that you have the newest video and audio drivers for your system, downloaded from the manufacturer's website.
  • Try lowering your desktop resolution to 1024x768.
  • Once in the game, go to your Settings and change performance to "Fastest" and uncheck the special effect boxes, lower your game resolution to 1024x768.
  • Try switching the game to windowed mode from the in-game Settings.
  • Try running TCGO from the “Refresher” file, which can be found in your “Pokemon Trading Card Game Online” folder.
  • Run a virus / malware scan. From your Windows system accessories run Disk Defragmenter.
  • Before running TCGO, close any unnecessary background programs (web browsers, word processor, etc.).

 

We hope this was helpful! :)

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