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collection shows packs i don't have


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Hi all,


since about one month my collection shows me 2 Flashfire packs i don't have. They are untradable and when i try to open them, the game says that the cards are in a trade, so they can't be opened. But that can't be true as that's also shown up, when i have no trades.


Can anyone help me, please? Is there anyone, who has the same problem?

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Already reported, and my ticket is still open since 8/21/2014 3:45 AM PDT


Question#: 15182-199772


Thank you for playing the Pokémon Trading Card Game Online!


We have received your bug report and it has been routed directly to the QA team. You will not receive a further reply to this message unless our developer requires additional information.


These reports are an important part of our development process, and we thank you for the time taken to submit it to us.


So yeah... Let's wait a few months :D!

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Hello trainers!


The support team is equipped to handle these investigations better than we can do here on the forums. You can submit a ticket by clicking the link in my signature, signing in, and clicking "Ask a Question". Our team does their best to respond to all tickets in a timely manner, but this time can depend on what type of investigation needs to take place. We appreciate your patience and understanding in this matter.


Thanks for your reports!

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