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My game freeze when I click on "Redeem"


Kazlor

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Everytime I click on the "Redeem" button in the game, my game freeze and the only way I can close it is to alt+tab then right click on the game and close it. I have a few codes to redeem but I can't access to the redeem via the game. What can I do ?

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Hi Kazlor,

 

I recommend submitting a ticket to the support team for individual investigation. You can do so by clicking the link in my signature, signing in, and clicking "Ask a Question". Please add as much information as possible, including a summary of your system specs (obtainable via DxDiag for Windows or System Profiler for Mac) and any crash reports or error messages you may be getting.

 

Thanks for your patience, and good luck!

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